Filled out the online form, however when I received the confirmation email, key elements of the order were missing. I had to email Whitney with the corrections, and everything worked out fine. A fellow agent indicated that she never uses the website because it doesn't work properly; she just bypasses it and emails SSNW directly.
Thank you for your review! We are aware that the not all of our agents use the website, and are currently in the process of building a new website in order to address this. We do apologize for any frustrations this has caused, and appreciate your feedback.
Thank you for your review! We are aware that the not all of our agents use the website, and are currently in the process of building a new website in order to address this. We do apologize for any frustrations this has caused, and appreciate your feedback.