Alexa d.

Online and in store customer service is terrible! After a really bad experience, I filled out the survey they sent asking about my interaction and checked the box saying I wanted to be contacted. They never contacted me about this. But months later I got a letter asking if I lost my red card since I was no longer shopping there. That is the ultimate in corporate greed: can't be bothered to contact an upset customer but you darn well still want my money! I will gladly spend more money elsewhere for items Target sells cheaper at stores that actually appreciate me as a customer!

This is specifically about the VCA Animal Hospital in Tempe, AZ on Broadway Road. They did not provide proper follow-up care when my cat's infection resisted treatment. After I called 3 times, a technician finally called me back and was unable to answer any of my questions! She basically blew off my concerns. The vet had told me this was a serious infection and the tech acted like it was no big deal. I was told spaying my cat would fix the problem They wanted to charge me $850 to spay vs $350 elsewhere!

I never know when I place an order what will happen. Sometimes I actually get everything I ordered and in good condition. But many times items are missing. Last night 2 bags were missing! I get items I didn't order, the wrong quantity or produce in poor condition. You have to interact with a driver and show ID if you order alcohol. The last driver wasn't wearing a mask. And if you reorder missing items, they may screw that up too! I'm done with Amazon Fresh!