alexandr v.

Anderson Indiana Menards Delivery Driver left two heavy loaded pallets (5,800lb on top of each other)on my new driveway without my concern. When I asked him to move it on the grass he broke my driveway by using hydraulic legs of his forklift. Menards Delivery Company proclaims that they have insurance but they did not want to use their insurance to fix my broke driveway. The owner told me that it was my responsibility due to I "signed" some tricky contract for delivery saying that "I Agreed that Menards Delivery driver can brake, damage and destroy your property". So, he advised me to use Epoxy glue to glue it.

When I contacted the Anderson (IN) Menards top managers Keith C and Josh B. They both very politely coldly pushed me as they could – "DO NOT CALL THEM anymore, their Menards delivery company did everything possible to help me". When I asked what was the help they told me that Delivery Company has insurance so call there, but both managers did not want listen me that the owner of the Menards Delivery Company refused to use their insurance indeed I submitted 2 Estimates for Property damage to him and I complied with all his policies. Also, both Menard managers told me that the Delivery Company employers do not belongs to Menards! But, it was you Menards store that hired that delivery company that broke my property?

Also, in short let me tell you about Menards Delivery Driver appearance the driver that broke my driveway looked like a vagrant: dirty used to be white no sleeve t-shirt, long dirty beard and cigarette in his mouth all the time.

I paid for that delivery $92 plus some stocking fees $4.50 and the distance from the Menards to my residence is 7 miles, and I ended up having new brooked driveway. Think twice before you shopping in Menards - They save your money.