Alex C.

I have tried to use a paid Wix plan but there was nothing available that I could not do with a free plan. Either way, Wix will try to nickel-and-dime you to death with upgrades you don't want or need. Their idea of CS is to send you to pre-written FAQ pages rather than try to resolve an issue using an actual human being. But you can be damn sure they would be highly insulted if, instead of paying your invoice with actual currency, you gave them, instead, a block of text explaining what currency is. And the most consistent thing about this platform is it consistently gets very low marks from its own customers. That is the primary reason I have never spent a dime on a Wix paid plan. If they are not willing to provide the premium service they charge hundreds of dollars a year for, there is no point in paying for it.

Booked a handyman on the 2/17/22 for 3 hours today for nearly $100.00/ hr. To hang two lousy curtain rods, and the clown they booked never called to confirm. When I finally called his phone number all I got was his stupid VM which said it had not been set up. I called Angi CS to report my concern that their "pro" might not show up and spoke to Raj (not his real name) who had a bad Indian accent, who explained the booking was made and I needed to be patient. I told Raj, I waited five days and that "professionals" confirm bookings the day an appointment is made, and they return messages. Then Raj explained the phone number listed for him was one they gave their "pros" and was not legit, and they would change me a $15. Cancellation fee, and I told Raj, I would inform my bank not to pay it, because there was no booking because the booking was never confirmed by their "pro." This is obviously a scam.