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Easy to use, very comfortable, many options. Only criticisms: my mattress did not come with adjustment cards or instructions, I had to go online to figure out what layer order I needed. I also don't notice the cooling gel doing anything even as a top layer because it lays under the outer cover/ pillow top, so I sleep very hot. Other than that, it is the most comfortable mattress I've ever owned. It's the only customizable nail- order mattress, no need to try it out ahead of time.
Alex G.'s review of Sleepiphany earned a Very Helpful vote
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Mary in customer service was so friendly and very helpful. It was nice to have her personal...
My laters lost their firmness just like my old "new" mattresses did. Good old fashioned matress...
Thank you for leaving us a review, Alex! I'm sorry you didn't get our recipe cards when you got the bed. We've spent some time shaking out our packing & delivery process, so that definitely shouldn't be happening anymore. Would you like us to send a new pack of cards out to you?