I was foolish enough to order from prettycharms.ca. After the Pandora charm I was looking for was discontinued on Pandora's site, prettycharms.ca was the second search result. So I figured they were legitimate.
They claim that orders will be shipped in 5 business days, but it has been nearly a month and my order has not even shipped. I have sent 3 emails to their "customer service" but have not heard anything. I am convinced they are not a legitimate company, and based on my Visa bill they are certainly operating from China.
STAY AWAY.