Portal is easy to use. IPostal1 experience has been meeting my expectations and I'd recommend it. I wish the pick-up of physical mail process was easier, like expanded hours or a 24/7 self-service option after you make a pick-up appointment ahead of time. It's been difficult to get to the mail office during work hours (M - F 9 am - 5 pm).
Hi Alex,
Thanks for your review. We are glad that you are happy with our digital mailbox service.
Hours of operation do vary by location. If you are interested in switching to a location that better suits your needs, our Customer Service team would be happy to assist you. That being said, we appreciate your valuable feedback, as we are always looking for ways to improve.
Sincerely,
IPostal1