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I've procured many a knife from this company and haven't been disappointed yet. I had an issue with one Balisong that had a chipped tip and an OTF stuck in a state of purgatory. I got an email and a phone call that same day offering a shipping label and refund/store credit. Blade HQ/Grindworks does it right. The products they select to make available are all sweet pocket(or belt) candy& super handy. I've wanted an actual OTF since childhood, thankfully these guys made that a reality. Cheers
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Hey Alex! Thank you for the great review! Happy to hear you are pleased with our products and customer service and that we helped fulfill your childhood wish!
~Lisa