Don't really understand why Roxy even have customer service. For some reason the site didn't log my unit number, so I contacted customer service so they could just add in my apartment unit number. For some reason their "customer service" cannot edit an order. What the heck is the point of you if you can't help people with issues like that? Very disappointed, won't cancel my order, so I literally have to wait unit it's been attempted for deliver 3 times, and then sent back to the Roxy wearhouse and then I get a refund. I JUST WANT MY ORDER! So ridiculous, won't be making a purchase from Roxy every again.