So they say you can contact them on the free line before subscribing to vwerify wether the desired appartment is vacant or not. I have been calling since 10 with no answer i suppose they are waiting for me to pay and then call the '' hotline number they send me after i register and pay the 61 pounds. Complete and utter bull$#*! no point in wasting your time with these bozo'S just a sheere piss take.