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I bought the sunkissed tape in extensions and in 2 months, the length went to 16 inches from buying 26 inches, they sent me a deep conditioner. Then I said ok maybe it is my fault and bought a new set that cost about $500 and not even a month. They try to send me a new conditioner until I told them I'm doing legal action and now they want to replace. Worst extensions don't buy, customer service the worst.
Alia C.'s review of Zala earned 3 Very Helpful votes
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Thank you for sharing your concern and feedback, Alia. We do apologize to hear about the issue with your 80pcs tape-ins. This is not the ZALA experience we aim to provide to our customers.
Upon further review, we can see our team was able to provide a workable solution for you given you raised your concern right away so thanks for allowing us to resolve this for you. Rest assured that we are working hard to always improve our products and assist customers who are not fully satisfied. Thank you!