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Alicia H.

Contributor Level

Total Points
100

1 Review by Alicia

  • DC Shoes

5/1/21

So I bought a pair of shoes noticed 3 weeks later that the money had been deposited back into my account. I called they told me everything was good and then the very next day my order was cancelled. So I was though maybe that was just a fluke and placed another order this time for 2 pairs of shoes thinking they will definitely ship at least one pair. Low and behold the money has been deposited back into my account 2 weeks after the order was placed yet on the website it still Says being processed. They say they are moving warehouses and may take 1-2 weeks to be moved over. Its has said this for 3 months now! DO NOT ORDER SHOES THEY WILL JUST CANCEL YOUR ORDER AND NOT SAY ANYTHING TO YOU. I have tried contacting them by email with no response and they have no customer service on the weekends to call by phone. I used to love DC shoes but the experience trying to buy directly from them during a pandemic where you cannot buy shoes in store has truly turned me off of this company. Get your $#*! together DC!

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