Ali D.

I used to really like lush products (particularly masks or bath bombs) but I will no longer order from them. I have a chronic illness that makes it extremely difficult to go to the stores, so I try to have the items shipped to me instead. Shipping times listed on their website are way incorrect - they list 2-8 business days, but you're more likely to get it much later. I live in a major city where delivery is typically not delayed. It's been 7 business days, and my most recent order just now left the warehouse. I just wish they were honest about shipping on their website - I would have made different purchasing choices.