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Alisha L.

Contributor Level

Total Points
80

1 Review by Alisha

  • Naked Dresses

5/15/21

I ordered two dresses from nakked dresses and had contact with Anna throughout the process. One dress despite being initially told it would arrive on time then had to be cancelled as it was not going to arrive until a month too late. Then the other dress that I ordered did not fit. I only wore this dress once to try it on then was put immediately back in the packaging. On returning the dress I received a message 10 days later that my return would not be accepted due to excessive carpet fibre and hair on the dress despite the fact that there was only one strand in the picture that they sent that I could find and the dress was kept in a warehouse whilst being returned and thus had no evidence that the dust was from my home. Despite the fact that I pointed out that that this they then refused to acknowledge that they were being completely unreasonable and now I am having to go through Trade Disputes in order to get the issue sorted.

Also, despite the company being advertised as a UK retailer the dress came from China and on the shipping information showed that it actually only cost the company £50 rather than the £262 sale price (520% mark up).

AVOID THIS COMPANY AT ALL COSTS AND BUY FROM THE ACTUAL DRESS RETAILERS.

Tip for consumers:
Avoid

Service
Value
Shipping
Returns
Quality

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