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Alison D.

Contributor Level

Total Points
80

1 Review by Alison

  • SmartBuyGlasses UK

6/16/23

I ordered my sunglasses in April 2023 they sent me clear lensed glasses and sent the tinted lenses in a small white envelope. When I called to complain they suggested I just pop the clear lenses out and put the tinted ones in myself. Which I refused. I sent them back. They promised to send me the correct sunglasses! They then sent me the wrong frames! I asked for a full refund and I'm an still waiting. I have never dealt with a company that has such terrible customer service. If I do not receive my refund I will be reporting them to the ombudsman! I would suggest that you stear clear of this company!¡

Tip for consumers:
Worst company ever! Ordered in April 2023 and today is 16th June still no refund!!!

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