Do not buy from this site unless you want to lose money! I ordered goods 4 months ago which I never received. I have emailed them numerous times and although they admit their shipper does not know where the goods are and promised me a refund have failed to return my money. Their customer care is non existent just empty promises. Very very poor service and I most definitely would not recommend them to anyone
This is www.dogdug.com
Could you tell us your order number or your email, we will check what happen about your order, if you do not receive the package, we will resend or give your other satisfied solution
Which emails do you send to? support@dogdug.com or dogdug@gmail.com? Our useful email address: dogdug@gmail.com
As long as we see customers' email, we will give a reply soon and help them to solve the problem and give some solution.
If it is our courier problem, we will give you a refund or resend. We are honest to every customers
Regarding to the customer's order we are timely delivery, if customer have any problems about order, will handle with it in a timely, let all of customers enjoy the most comfortable buyers shopping experience