In short, I think theyre pretty unscrupulous and involved in scamming customers. They lied about the date my package would be delivered. First, the website said the next day. Then, it somehow changed to 3 days. They used Lasership (which also sucks and should be shut down) to deliver my supplements which never came. Lasership lied about attempting delivery to my home twice but I have a camera monitoring the front of my home. They never came. In an attempt to explain this to Lasership upon both occasions, I was told I had to wait for the system to be updated although I showed them proof that my package was never delivered. They also dont have any type of phone number you can call to speak to a person. I found my supplements on another site for a few dollars more. Ill gladly pay extra to ensure I actually receive what I ordered. At this point, still waiting for my refund.