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Alla S.

Contributor Level

Total Points
100

1 Review by Alla

  • JC Penney

9/3/23

I ordered a few items online, and exceeded the minimum to get free delivery. At the time of ordering there was no delivery charge. However, one of my items was canceled AFTER the charge, $35 running shoes (+tax).
This shows that their system is not great. If the item was not available, I shouldn't been charged for that.
However, I was charged. That put the total below the amount for minimum, which incurred a delivery charge.
I was refunded the amount for the canceled shoes, MINUS $20. Refund was $18. How they will explain that?
Delivery charge is $8.95.
If they will refund me my money, I will amend my posting.

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