I was connected to Bask through GoDaddy. They said they would call back in 15 minutes. It took them almost 4 hours to call back... I should have known at that point. I explained the problem and the tech said no problem, I asked if he works oil a Mac, he says of course... I could sort of tell he knew nothing by how he was accessing my screen. They took almost another 4 hours to do a work around. They messed up my e-mail so bad. I definitely would NOT RECOMMEND using BASK IT. Don't waste your time or your money with this company.