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They caused me an inadvertant hardship on their website by saying the auto I had chosen was no longer available to rent but then charging for the insurance. This flagged my credit card company and they froze my account. When I got through to RentalCars.com the next morning they quickly cancelled everything, found that the car had actually been reserved (twice actually since I tried twice). They worked to get the money refunded quickly to the now-frozen account.
I will consider using them because they handled their error quickly and well.
Applied to book a car on their site. They said the car was no longer available at that price but they still charged for the trip insurance. I refused the charges so my card is locked and I can't use it for fuel to get home or to book a car rental somewhere else.
Fwiw each time I went back to their original site the car was still available. Each time they said the car wasn't available at the original rate they gave a link for $30 greater rate.
I can't give proof of purchase
Allen S.'s review of Rentalcars.com earned 4 Very Helpful votes
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Nu rent a car is great place to rent from donell was very helpful and so we're the other employee...
الاسعار كانت ممتازة وحالة السيارة والمديل كانوا ممتازين الاستقبال ممتاز وسريع التسليم كان بفتقر...
