In a bit of a knee jerk reaction to a temporarily broken scooter, my Mom orderred a replacement from Joe at 1-800Wheelchair.com. Before it arrived, her broker scooter got repaired. Joe was EXTREMELY understanding and had no issue helping to cancel the order, even though the equipment had been shipped. He handled the FULL refund without issue. Very good company. Did not expect a full refund, including shipping - Over-the top doing the right thing in my book.
*This is not a bogus review- I uploaded screenclip of e-mail thread. Call Joe at 800Wheelchair.com. Good guy and good company to do business with. - Allen Truett