I was shopping in the store and asked if they could hold a few items for me until the next morning and the young lady who actually rung me up didn't answer, but instead Tara said no. I purchased some items, but didn't want to go home to get my card and come back because it was almost 6. She rather lose a 100 sale then to say she would hold the items I was purchasing for someone. Shame on you Citi Trends in Hampton. You use to be so much better