Alyssa R.

I wish I could give them 0 stars. Customer service comes off like they are nice, but they are passive aggressive and rude. I ordered a dress for my bridal shower and paid for expedited shipping for it all for it not to come on time. I returned it, had to pay to return it then ordered another dress in smaller size as the first dress I ordered was too big. Now the smaller size was too small even thought I only went down one size from an 8 to a 6. I emailed them hoping they would work with me as I did not want to pay again to return this item as their sizes are inconsistent. I now have spent 50 dollars on shipping and returns. I asked them to please let me just return the item for free and have them take the 10 dollars off my store credit instead of paying an extra 10 to return it. They ignored questions I had in emails and answered with passive aggressive responses. I finally decided to return the item and just pay for the return fee, I was 2 days passed the 30 days and they refused to make an exception and allow me to return it despite the previous conversations we had. I would never order from here again due to the customer service. Also the sizing of the dresses are super inconsistent.