Aman A.

I want to share an interesting story today, it is an experience which I had to book a flight tickets with an agency.
- i booked the return ticket with them and was given good promises and asked to pay extra to meet the same.
- i was offered that there will be one free change to a return ticket for an additional cost of around Rs 5000 per person. The only mistake I did was, I didnot get this over the email.
- I was recommended to booked the costlier ticket in first place to avoid the fare difference if I need to change the dates later.
- Now, after couple of months, when I decided to change my return travel, I called the agency and found out that the person who helped me has already left the company.
- Now the new agent (Janet) who try's to help me, is not ready to listen and charging a good amount for a change in dates and not being supportive even if I explained all the situation to her.
- This is really an unfortunate situation and frustrating with the service and support I receive from them.
- I would defiantly not recommend to book the tickets from them rather prefer to book yourself with Airlines as that will be easy to alter any changes later.
Thanks