I bought shoes labeled as 40/US9, THEY DIDN'T FIT SOMEONE WITH VERY NARROW SIZE 7 FEET... I tried to return, and instead of getting the $55 I paid for them, the they refused and offered $16 after a month of back and forth to even get that. It took over a month to receive my merchandise, everything for super small... I figured I could find people to fit the clothing though so I didn't argue with them about those... But the shoes were a complete waste, unwearable, cheap, and very oddly shaped/sized. DO NOT WASTE YOUR TIME AND MONEY ON THIS CRAP!
Dear customers,
We apologize for this problem. As for your situation, can you tell us your order number first? Our email address is service@zapaka.com.
In addition, you can measure the size and compare it with the clothes size chart on our website to see if there is a big difference. If there is really a problem with our clothes, you can contact our customer service and provide measured pictures, and they will solve the problem for you.
Then, we will help check the cause of the problem and try to find a suitable solution to help you solve the problem.
Thank you in advance for your understanding and cooperation.
Sincerely,
Zapaka Customer Service