Amanda G.

I ordered fabric on the Saturday before Thanksgiving with the quicker shipping. I called Monday and spoke to a representative somewhere that assured me it would be shipped on either Monday or Tuesday to arrive that week. I got no further correspondence from the company about the shipping information and it was not received. I then attempted to call several times the following Monday-Wednesday during their posted business hours to see that their phone number was disconnected but they had already taken my money. I attempted to contact them via facebook and email with no response. I finally opened a dispute with PayPal stating non-delivery and that I wanted a full refund. Like magic I got an email that night with nothing but a shipping number for UPS. It arrived the next Saturday, which was a little late but my seamstress made due since these were wedding items. The fabric itself was very nice, but sad you have to dispute through PayPal to get action.