Thumbnail of user amandar1600

Amanda R.

Contributor Level

Total Points
81

1 Review by Amanda

  • Easy Equipment

12/11/21

We bought a mobile sink for £530 from this company in mid-November, after three days use the sink stopped working. We requested a return and refund in line with Consumer Law. However, they DO NOT FOLLOW CONSUMER LAW! As with all others here, they ignore emails, you get excuses about protocol and T's & C's and the lack of customer support and concern is appalling.

I had to deal with a trainee on a telephone call, with the Manager in background telling her what to say, when I said please put the Manager on, the Manager refused.

They are now demanding that I provide my credit card details and have refused to send out an engineer unless I do.

We have had to go direct to the Manufacturer to resolve this matter and have now gone via Trading Standards.

I'd avoid this company like the plague but stop rogue companies like this operating I'd also suggest reporting them on to Trading Standards!

Tip for consumers:
DO NOT USE WITHOUT READING REVIEWS

Products used:
Mobile Hand Wash

Service
Value
Shipping
Returns
Quality

Amanda Has Earned 1 Vote

Amanda R.'s review of Easy Equipment earned a Very Helpful vote

Amanda hasn’t received any thanks yous.

Amanda doesn’t have any fans yet.

Amanda isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user bartekanisko
10/31/23

Reading multiple other reviews on the internet, this company is almost a scam. They sell the...

Thumbnail of user davidc8339
8/8/23

Bought a milkshake/blender machine was overheating on use called company told to return did...