Apparently my order has been hanging out at the DHL hub for two weeks. No delivery updates. One email states my order was placed on December 6th. A subsequent email states my order was placed on December 16th. Contacted lookhuman to no avail. This company is a joke. I wish I had heeded the warnings of other reviewers and purchased gifts elsewhere. Yeah, the mugs are cute but if they never arrive then what's the point! DON'T MAKE THE SAME MISTAKE I DID. AVOID AT ALL COSTS.
We're actively investigating the issue with DHL to ensure your order reaches you as soon as possible. We appreciate your patience and want to assure you that your concerns are being taken seriously.