I did two separate orders through Pakayas.com - one for a dvd and one for a book about a month prior to Christmas. Two weeks later, I had not been charged for the items and had not received an email about my order being shipped or anything. I attempted to contact Pakayas and when I went to their website it looked completely different than when I had ordered from them. I searched and searched for a customer service # without any success. I went to the Better Business Bureau website and could not locate anything about Pakayas on there. I finally found a number after doing some searching online and called the number which ended when a mailbox came on the line and said that it was full and that I couldn't leave a message. My husband later found a different # and left a message for them telling them not to charge our credit card for the items or we would report them as fraud to our bank. I would STAY AWAY from this place. I was shopping through "Google" when it returned results that had Pakayas listed and the prices seemed right but now I wish I had never ordered from them. This place is definitely a scam and I would stay far, far away.