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Amber J.

Contributor Level

Total Points
81

1 Review by Amber

  • Rack Room Shoes

4/7/23
Verified purchase

Ordered shoes while they had BOGO 50٪ off. The email they sent confirming the order did not include the 50% off. The money is pending from my card but they can't find my order Probably because its not the right amount. Customer service is no help. I just have to wait for my money to be returned by my bank. Don't waste your time ordering from them. I've wasted a week now on shoes my son needed by a certain date. I wish I had known they had a 1 star rating. Not to mention they outsource their live chat so you have to waste more time calling the number they give you.

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