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Amber S.

Contributor Level

Total Points
84

1 Review by Amber

  • PetFlow

12/8/22

After my order being cancelled I don't know maybe three times? I emailed them to get it cleared up. I explain I moved and got married and mention perhaps it's my maiden name. Ryan tells me fraud says not to process so first i ask okay what's the reason and do I need to call. Ryan says they can't give out that information, so I call to clear this up and basically get told to order from another company as I'm considered a fraud. So ridiculous and unhelpful. Ryan's customer services needs work.

Tip for consumers:
Maybe just don’t .

Products used:
I didn’t get any products as I’m a “fraud”

Service
Value
Shipping

Amber Has Earned 4 Votes

Amber S.'s review of PetFlow earned 4 Very Helpful votes

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