They first gave me a defective skin ceuticals serum which cost over $200. Upon returning they still charged me a restocking fee when their website says no restocking fee on defective items. Now the cowards won't even pick up my phone call when I try to call and get my full refund back. NEVER shop with them. Total greedy scammers who will not send you quality products then make you pay. Wish I read the other negative reviews before even trying to do business with this store. Never again. They will lose this customer for good. Btw I made two large orders with them this year as a first time customer. I would have continue making purchases if they had some decent morals and good customer service. Taking my business elsewhere from them from now.