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I ordered a large framed palm tree photo (nearly $300). It arrived as scheduled and was packaged great. The photo was wrinkled. I called the company and they asked that I take pictures to show the damage and they responded no refunds because it was made to order.
I deal with public and will make it a priority to share how horrible One Kings Lane is. (Interior design, staging, real estate etc.
I rarely write reviews, but in this case it was necessary
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I ordered a bed from them for a client project. It came in irreparably damaged and they refused...
I feel like another one of the "one kings fools" – BUYER BEWARE! I placed an order in February....
Good afternoon Ms. Amy, thank you for taking the time to bring this to our attention, we apologize for the quality of your item and if it was not what you expected, we are happy to review your case and provide you with follow-up, would you mind sharing your order number via email at yourvoice@onekingslane.com? Adria G.