Amy C.

The reviews on the site can be relied upon. Wedding Wire takes down negative reviews if vendors protest, while Wedding Channel, (once it is has confirmed the protested review) protects the review from being removed. Unlike Wedding Wire, the Wedding Channel requires a free membership to even view the reviews, but it's worth the extra trouble.

Wedding Wire pretends to be a helpful website for future brides by providing and promoting their wedding vendor reviews as useful, but instead it leads brides to a vendor "slaughter". It encourages brides to submit multiple reviews by offering prizes. I put up several reviews on their site, all positive except one. Two months later I received an email saying that my review was being disputed and the vendor was requesting for proof that I was a client by either an email exchange between us or a signed contract. I provided an email exchange immediately. The one other negative review for that vendor disappeared at the same time,, yet dozens of very suspiciously positive results had been added. I waited for my review to reappear, but it wasn't re-posted, so I wrote them and asked why. Five times. They never responded, and never restored my truthful review-it wasn't really even flamingly bad, just factual. Since then, several people on different wedding sites (Wedding Bee for one, which is in a partnership with Wedding Wire) have said the same thing happened to them on Wedding Wire, it seems that Wedding Wire gives preference to vendors who pay money to be featured on the site, and don't really care at all about the accuracy of their reviews, leading future brides to believe they are getting accurate information, when nothing could be farther from the truth. Shame on them, it's ridiculous. Go to Yelp or CitySearch. Or even Wedding Channel (the vendor protested a review there too, but after an email exchange with Wedding Channel they left the review up) for more accurate reviews.