Amy F.

DO NOT ORDER FROM INTERMIX. I ordered OVERNIGHT shipping on a WEDNESDAY. Yes, the website references a 48 "processing" time. However, WHY would any service list something as "overnight," charge $35, when really it is THREE day shipping? That is FALSE advertisement. When I called to be refunded for my fee of $35, after waiting FIVE days for my item, I was given a big "$#*! you" from the online sales associate as well as the manager I requested to speak to. The manager then told me to not shop with them again. They shouldn't even be allowed to use the title "customer service." Never in my life have I had such a horrible experience with an online retailer. Truly disgusting. The manager literally told me NOT to shop with them! Can you even believe that?! I told them I was returning the item (a $200 swimsuit) because of this treatment and they could not have cared less.