Amy K.

We purchased an EOS picnic table, 6 chairs and a bench. It was a very expensive purchase. What a disappointment. We take great care of this table- purchased a cover to shield it from sun and rain, wipe it off according to directions with only soap and water. We always use placemats and runners to try and limit food on the table. It is an aluminum black table. There is no way to prevent any spillage or finger prints despite the placemats. It is a picnic table! Every hand print and food stain is permanent. It is the worst surface imaginable. Our very expensive high end table looks like a mess- as if we never wipe it off. DWR's customer service said it was out of warranty and there was nothing they could do. They said try removing stains with an eraser sponge which was a joke. They said I should purchase a cover which I had already told them I had. I am so sorry I purchased this from the company. DO NOY BUY the EOS table or chairs under any circumstances. I won't ever buy anything from DWS after having made multiple product purchases in the past based on their poor product quality and awful customer service. Stay away!