Amy K.

I ordered a dress from this website to wear to my best friend's wedding as her maid of honor. Not only the dress was delivered later than the stated date, the dress was 2-3 sizes bigger than my custom measurements I had entered when purchasing it. I requested a return address and a full refund. They said I cannot return the dress because it was custom made for my measurements. I argued that these were not my measurements. They requested pictures with my measurements and measurements of the dress and I sent it. The measurements were 5-6 inches bigger than my size. I explained that the item was faulty. The size was completely off, and I have no use for the dress, as it was not as described, and does not fit its purpose. They offered me $50 credit to make alterations. I spoke to my seamstress and she said that the dress is so big that adjustments were unattainable. Now I am stuck with the dress with no use for it.