Booked a return flight. Never got confirmation. Took the money so presumed it was ok. Tried to check in at the airport, was told I had no reservation. Called them from overseas, "it's been cancelled" had to buy a super expensive flight. Only got an email saying booking cancelled AFTER my return flight was scheduled. Ridiculous!
Hello Amy,
Thank you for your feedback which is taken very seriously and will support continuous improvement of Opodo.
Can you please update your profile with your booking reference number so we can have an agent contact you privately regarding your concerns.
Best regards,
Christos - Customer care.