This company just does whatever they want... They received my order a week ago and apparently it's just sitting in n their warehouse and they'll get to it when they get to it. I will never sell my books to them agian. I've used several buyback companies and never have a single issue. I shouldn't have to wait weeks once they received it. Get your act together Textbook Maniac! Read what your customers are saying in these reviews. Clearly you need to revaluate how things are ran at your warehouse...!