Gaiam claims that 100% customers satisfaction is very important to the company. However, in the process of returning the yoga pants because the fit was "strange", I lost more than $20.00 in the process of returning the pants for "company policies". Of course I will never buy anything from that brand again. What company cares for its customers, and at the same time the client loses money. Gaiam, learn from Amazon's customer service, for something is the number one company in the world. There's a reason why Bezos, is the richest man in the world. Until never, Gaiam,! Probably you need more my money than I do!