The worst experience ever! I bought tickets since January for coldplay in September and I NEVER received the tickets, I was talking on the phone and online chat 3 days before every hour, and they assured me that they would arrive before the concert! I NEVER RECEIVED THEM! I have proof of the conversations telling me to worry! I don't understand how the 100% buyer's guarantee works? Now they tell me that it is under investigation and to wait 3-5 days and I have not received a response for 18 days. THIS PAGE IS FAKE, IS A SCAM!