I'm a novice player and signed up to diamond membership a couple of weeks ago.
Tried to log on only to find that although my membership is still active, my account was deleted! No reason given. All I've really been doing are puzzles and lessons so have no idea why this has happened.
Then I deleted and re-installed, creating a new account with new diamond membership but I still can't access unlimited puzzles. What's going on!?!?!