I have appreciated the prompt responses to my emails from Kelly. She arranged for replacement software under warranty and ensured I wasn't out of pocket for the postage. At all times she was courteous and helpful even offering helpful suggestions re getting the best performance from my new laptop. It's the first time I've bought a laptop online and even though there was a slight hick up (which can happen anywhere) Kelly's after sales service was excellent and the problem was resolved.
Thank you so much, Anaya. You have been absolutely wonderful to deal with and I'm more than happy to help you any time. Thank you for the review! :)