- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
1st time shopper and I was hesitant to buy anything, but I was so pleasantly surprised how inexpensive my shoes were and great quality! Shipping was so fast too. I'd definitely shop again!
Order #*******
I ordered 3 items. 1 purse and 2 pair of earrings. Along with everyone else, I was concerned about the time it took to ship my item. The site needs to do a better job at explaining this. I placed the order in April 10th and didn't receive it in time for my friend's birthday on the 21st.
When I did receive my order, one pair of earrings came broken and the other earring... well, only one was sent.
After opening a ticket to discuss my order, they said the earring wasn't sold as a pair.
I'm sorry, but who orders only one earring? The description did not state it was only one earring and actually, the description states they were dinosaur earrings (plural).
The broken pair, they offered to reimburse me, but I don't want a reimbursement, I would like them to send me a pair that isn't broken.
The last item was a purse... which I loved! So, thank you for that.
But again, I'm not impressed with the answers they gave me about the earrings. So disappointed and I'm not a happy consumer.
Please honor what you advertise.
Hi Ana,
Thank you for ordering from our website. We feel sorry about what happened to your order.
After you make an order, we need about 3-7 business days to prepare the items and the shipping time is separate with processing time. Hope for your understanding.
For item earringER720201 that was received broken, the reason might being squeezed and damaged during transportation. We will contact our logistic department to pay more attention on packing before shipment. And we would like to directly refund for the earring.
For another earring item earringER160316306, sorry about the confusion caused but we need to clarify that it is one earring for one ear. You may check from the photos posted at the site to find that we just post one piece there. We have contact our department to modify the description ASAP.
We hope to make your purchase at our site easy and pleasant. And our customer service will keep in touch with you to get the problem swell solved. Please don't hesitate to contact us.
I shop at Nordstrom regularly and I've always had a great experience. The employees are very knowledgeable on their products and are helpful in finding the right item for me.
This department store is great and I highly recommend you visit.
This store is a hit and miss for me. For the most part, they have a lot of great items and a great selection. The downside is that they don't know what is on their next shipment and this is so frustrating.
I purchased a few matching bathroom items and unfortunately, when I got home, I noticed one of the items were damaged. So, I took the item back to exchange it, but they didn't have anymore and couldn't tell me if and when they would get more. So instead of just exchanging one item, I returned the entire set and bought elsewhere.
They do carry a lot of name brand items for discount and this is what I love about Marshalls.
Ana hasn’t received any thanks yous.
Ana doesn’t have any fans yet.
Ana isn’t following anybody yet.
Empty.
L'ordine รจ veloce, tutte le informazioni sul prodotto sono disponibili, faccio il secondo ordine...
Hi Ana,
Thank you for the Awesome review! Tag #loveUOG for a chance to be featured!
XO, UOG
Shop, Save, Smile. #loveUOG