Andrea S.

Horrible customer service experience. Ordered $120 worth of products and realized immediately once placing the order that it was shipping to the wrong address. Tried to contact the company right away via email (they do not offer phone support) and was told there was nothing they could do once an order was placed - they could not cancel or change the address and we would have to wait for it to hopefully be returned to sender. $120 of product will be going to an address on a different island (I live in Hawaii) and I will have to buy another gift elsewhere.