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ANDRES C.

1
Level 1 Contributor

Contributor Level

Total Points
442

4 Reviews by ANDRES

  • HomeSafe

2/6/24
Verified purchase

The Rep was outstanding and very professional. He's an asset to the company.

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Alicia G. – HomeSafe Rep

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

  • Tire Rack

12/10/19
Verified site experience
Reason I chose this business:

CLIENT IN PAST

  • RightChoicePools

11/1/17

Yet another lawsuit to the long list of lawsuits posted below! Now in Palm Beach. RCP has lawsuits in all three counties Miami Dade, Broward and Palm Beach. I wonder if RCP will also claim this is false and they are awesome? JASON COKER VS RIGHT CHOICE POOLS, CASE NO. 50-2018-SC-*******-XXXX-SB. Look at his main Facebook under Right Choice Pools & Spas for unbelievable pictures and documents of RCP victims.

RIGHT CHOICE POOLS IS TRULY THE WRONG CHOICE! JUST CHECK OUT THEIR REVIEWS ON GOOGLE. Several lawsuits in Broward and Miami Dade County.Do your research!

REPLYING TO OWNERSIMPLE PUBLIC RECORDS SEARCH FOR LAWSUITS IN BELOW COUNTIES. UNFORTUNATELY, I SEE IN PREVIOUS POSTS ABOUT RCP HAS ON THEIR CONTRACT ARBITRATION CLAUSE FOR DISPUTES, SO I BET THOSE ARE EVEN GREATER IN NUMBERS! RCP OWNER CAN TRY TO LIE BUT PEOPLE CAN JUST SEARCH CLERK OF COURTS FOR BELOW LAWSUITS!

In Broward County:
Herasme vs Barrass and Right Choice Pools - (year 2017)
Cabo vs Right Choice Pools - (year 2017)
Starka vs Right Choice Pools - (year 2016)

In Palm Beach County:
JASON COKER VS RIGHT CHOICE POOLS, CASE NO. 50-2018-SC-*******-XXXX-SB (YEAR 2018)
White vs Right Choice Pools - (year 2016)

In Miami-Dade County:
Betancourt vs Right Choice Pools (year 2014)
UPDATE. RCP BROUGHT BACK THEIR MAIN FACEBOOK (Right Choice Pools & Spas, Inc.) FOR SOME REASON RECENTLY, TAKE A LOOK FOR ALL DOCUMENTS AND PICTURES. Update. Another Right Choice pools lawsuit in Broward County Florida case CACE*******. Several files this year in Broward and Miami Dade County. Be beware of Right (Wrong) choice pools! UPDATE 12/13/17... another lawsuit from another victim in Broward County Case Number: CACE*******. Several this year alone! I suggest all Right Choice Pools & spas victims post legitimate grievances here. Google Right Choice pools reviews if you value your time, peace and hard-earned money... In May 2015, I hired Right Choice Pools to construct a luxury pool and grotto. The contract specified that the project was to be completed 18 WEEKS from the start of excavation. I was told then by RCP that I would receive a discount if I posted a positive review online (before the pool was completed). After close to 2 YEARS, my pool was still not complete, and the work that was done had multiple defects, was not compliant with plans, and failed numerous inspections.
After dealing with this nightmare for nearly 2 years and after trying to be flexible just to get this project done, I was finally forced to terminate my contract and hire another company to correct and finish the job,, and this is after we have already paid RCP over $100,000. Basically my family was left with a bare pool shell, incomplete water tile, coping and bad plumbing. The new company we hired had to tear out most of the plumbing, passed 100% of inspections the first time, and finished the pool and grotto with waterfall and slide in a few short months. We have been forced to file a lawsuit in Miami Dade county FL over this dispute. In my experience, the owner, uses every excuse in the book to justify delays and defects in his performance. I am not the only one to have this experience.

I have read numerous reviews/complaints posted by other victims of this company with similar situations. I have also read RCP responses to them, and have seen how he likes to claim the bad reviews are either fake and written by competitors, or that the person is lying. AND SINCE POSITIVE REVIEWS CAN EASILY BE FAKED, let me share with you some FACTS WHICH CAN BE VERIFIED ABOUT THIS COMPANY AND ITS OWNER

1. In addition to my lawsuit (Public record Case # CACE*******), RCP has had multiple other lawsuits filed against it, in all 3 south Florida counties. In the most recent case in Miami, RCP was ordered to pay over $46,000 plus interest for damages, in addition to reimbursing the Plaintiff for $20,000 in attorney's fees and $2,000 in administrative costs. Another case settled for $23,000, and another reached a confidential settlement. This can be confirmed by going to the clerk of courts website in each county (Miami, Broward and Palm Beach) and searching under Right Choice Pools. You can click on the links and read the complaints/details.

2. Several years prior to opening RCP, Owner was fined and penalized $5,000.00 by the Florida Department of Business and Professional Regulation for engaging in unlicensed contracting (Case No. 97-*******). Matt is still not a licensed contractor and operates RCP under his brothers license.

3. Prior to opening RCP, Owner worked as General/Regional Manager for Nationwide Pools, a company that the Attorney General filed charges against and froze the assets of NATIONWIDE POOLS. Anyone can google Nationwide Pools. The owner has responded to people complaining about the company, and he identifies himself as the General/Regional Manager and denies any wrong-doing on the company's behalf. Also, if you do a search on the Broward County Clerk of Courts website, you will find a lawsuit where Nationwide Pools sued RCP owner. Google community please do your research on this company for your peace of mind and money. Just one example of RCP work, our spa should be a circle per plans and the spa bench is the spa shape and looks like a fried egg. RCP cant even place the spa drain in the center.

IF YOU RELISH YOUR FAMILY MONEY AND TIME I WOULD DO MY RESEARCH AND AVOID THIS COMPANY.

Service
Value
Quality
  • OnlyWebsites

9/6/14

BEWARE!
Mr. Todd and his company Onlywebsites.com did not complete or render as described promised contractual services. The Owner Daniel M. Todd has charged us the full total amount of $3,300.00 for a web site without finishing or providing what they promised and contracted. Even thou we had a catastrophic fire which put our family business out of business we consistently communicated with him and his company. He did not provide us with the described contracted web site and still charged the full amount of $3,300.00 (charged 2nd payment of $1650. 00 on the 18 of September for a total of $3,000.00) without our authorization!

Mr. Todd and VP Mr. Haddock claims that his lawyer has purposely crafted there contract in order to make sure he keeps our money and we would not have a chance to get our money back from our card credit company. Mr. Haddock stated that all previous attempts from other clients have been futile and that we would lose even more time, money and still not have the contracted web site! Basically..."Read the fine print!"

Mr. Todd has left rude voice mails, sent unprofessional emails (all available upon request) and has conducted himself and his company in an unethical manner and has used deceptive business practices. He has complaints online for spam (goggle onlywebsites spam) and does not have a favorable rating with the Utah Better Business Bureau (www.bbb.org) since he has 3 complaints filed against him and his company. I have tired repeatedly to reason with Mr. Todd, but since he does not act in good faith, I am afraid I must use any and all resources available in order to defend our hard earned money and prevent this from happening again to another person or company. We must go thru any expense and have the will and resources to make sure he does not profit unlawfully. This may not be "smart business" but theirs a legal law and also a moral law, and we firmly believe it is the right thing to do!

The following is the type of character Mr. Todd is and runs his company accordingly;

See the very last email they we got from Mr. Todd, and his response:

"Mr. Todd, for the record, I dispute and deny all of your allegations and statements contained in your email. I have explained myself completely to your Vice President (Mr. Haddock) and at least in this case his recommendation to you for refund is absolutely the correct one. The only way we can have any agreement or dialogue is to refund the unauthorized charges on our credit card. If above demand is not met immediately and since we are in the process of taking any and all actions, we do have the will and resources to make sure you do not profit unlawfully. This may not be "smart business" but rest assured as I clearly explained to Mr. Haddock, under no circumstances this fraud will stand.

Mr. Todd response:

Dear The Owner.
You need to read the CONTRACT you signed! Honestly, did you read it Mr. The Owner? Sincerely, Daniel M. Todd

UPDATE: UNFORTUNATELY ANOTHER VICTIM: http://www.measuredup.com/company/ONLYWEBSITES-*******/Reviews

BY THE WAY we did get our money back from credit card company! I had to fedex my complain directly to the President and Vice President of Capital One Visa and that worked.

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Daniel T. – OnlyWebsites Rep

I am so sorry about this bad experience. We now have a solid staff that is great with customer service. I can assure you these issues have been resolved.

ANDRES Has Earned 12 Votes

Andres C.'s review of RightChoicePools earned a Very Helpful vote

Andres C.'s review of OnlyWebsites earned 11 Very Helpful votes

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