Our purchase of a hot tub failed. They took payment, demanded it, and then did not deliver. 3 months later I asked for a refund, it did not happen. I achieved a refund through my credit card a month after this.
2 months later haddon and james took the money from my card without my knowledge, presumably they kept my card details. I am now in negotiations with virgin money to again get my money back.
NEVER NEVER use this company. They are scammers and worse. Be warned, it will happen to you also.