Unreliable at best. Ordered wiperblades, available in store for Click and Collect. Add a couple of odds and ends to the order, and pay. Got confirmation message, waited 45 mins. Checked order status, 3 items ready for collection, but, the wiperlades, we'll have those in 6 days time. Tried to cancel via website "unable to collect within timeframe". Can't cancel. Phoned the Customer service. They phoned the store, no answer. Cancelled the whole order. Another two hours of my life I won't get back.