I almost didn't use this company because the ratings were so bad. I tried to order wine from another site, but they didn't have the wines I wanted so I came back to Wine.com.
I took a chance on these guys, and I'm so glad I did. I've placed 4 different orders so far, and all of them have been great. I did have some trouble initially with the discount codes, but I called customer service and they quickly took care of it.
I only drink organic wines, and honestly these are way better than the wines I get at my local store. I'm also loving the shipping program where you get unlimited shipping for 49.99 per year. I've saved $200 already with that option.
I really don't understand all the complaints, but I'm happy I gave them a chance.