Andrew G.

I have been on auto-ship for 3 shipments now. The first 2 were held up due to their credit card department putting hold on account for absolutely no reason and I wasn't notified. After calling them each time, they apologized and authorized shipment. 3rd shipment was set to ship on 7/7/23 and on 7/9/23 was told that it was going out on 7/10/23. On 7/11/23 after an utterly useless conversation with a Petflow rep, stated it would be shipped in next several days. Finally notified that it would ship on the 12th. They should be named PetFLAW. 3 tries, two reps, different excuses and no help whatsoever. Save your money and go with one of the other large on-line pet companies.